Customer Refund

The entry of customer refunds is similar to the entry of payments. The credit notes, for which no refund note has been generated, can be displayed as follows:

The recording procedure for a customer refund is as follows:

•      Byclicking on the New button, a refund number is given.

•      The refund date is entered (the current date is displayed by default).

•      The customer code is entered. This displays the credit notes that have not been paid and that are due (i.e. whose due date is anterior to the current date).

•      The amount corresponding to the refund is entered (with the maturity date).

•      The record is validated by the OK button.